A cancellation occurs when either a customer or supplier voids an order via the card account or bank account used, and before working on the order has begun. EmailLions will not collect any funds from the customer upon cancellation, and previously authorized funds will only be released at the bank's discretion.
EmailLions will provide the reimbursement, and deposit the amount previously charged back to your bank account. Also. You would lose the copyright of the final product (HTML code/HTML code + Design) and you would be requested to not use it for any official or non-official purposes after the refund.
EmailLions respects your designs and will use them only to achieve the established goals. Neither designs nor completed code will be shared or distributed to any third parties.
EmailLions will not take your artwork and use it on other sites. Be sure that your designs won't be resold or given to any third party. All copyrights that belong to you or your company will remain yours.
EmailLions guarantees that all the information that we receive from you (sketches, texts, designs, ideas, contact information, clients) will remain confidential.
EmailLions respects your business and is interested in our collaboration on a regular basis. The information we collect online goes through appropriate procedures that guarantee its secure storage and usage.
You can send across your NDA to us at firstname.lastname@example.org and we’d be more than happy to sign it and send it back to you.
Our main goal is your full satisfaction with our services.
You are not satisfied with the final product, and you provide us with the reasons for your dissatisfaction.
The work on your order hadn't been started when the request for a refund was received.
The order could not be completed according to its specifications.
We respect you and your business, and want to provide you with the best service.
Any conversation a User has with any representative of EmailLions may be monitored and recorded for quality assurance purposes. A User who does not wish to have a conversation recorded must alert the representative with whom such User is speaking to cease recording such conversation. A User's continued participation in a conversation without expressly requesting for the conversation to not be recorded shall serve as such User's express consent to have the conversation monitored and recorded.
This notice applies to all the information that is collected or submitted on the EmailLions site through our order form, product request, and other pages. The types of personal information collected at these pages are:
Client informational requests.
The information on referring sites by using cookies.
The information concerned to orders (source files, client notes).